Countculture
About Countculture · Since 1998

Successful, vibrant places where people, businesses and communities thrive.

That is Countculture’s vision, and it starts with knowing how people actually move through a place. We design the sensors, write the computer vision that runs on the edge, run the platform and support the people who use it, as one team. We don’t resell other vendors’ sensors or outsource support, so there is no second vendor to call.

The Countculture office in Albany, Auckland
One team

No multi-vendor support loop

Most counting systems are put together from parts: a camera from one company, an AI model from another, a dashboard from a third, an integrator to make them talk and a reseller to sell the result. When a count looks wrong, the ticket goes around the loop and everyone can point at someone else.

We are not put together that way. The engineers who designed the Count Pod sit next to the scientists who wrote the computer vision software and the people who run Pulse Analytics. Whoever picks up your alert can read the sensor log, change the model and fix the pipeline, because they helped build all three.

  • One named team with full ownership of the technology and responsibility for resolution
  • Instant alert routing to the engineers, with clear escalation paths and named contacts
  • Enterprise SLA with guaranteed response and resolution, and monthly service reports
  • Customers who have relied on our data for more than ten years

Whoever answers your call helped build the system.

There is no integrator, reseller or offshore queue between you and the fix. You deal with one team, and that team is responsible for the result.

The whole stack

Everything developed in-house

Sensor, software, platform and support are one product line that we own end to end. It is what the FernMark certifies, and it is why any problem, wherever it sits, has one owner.

01

Count Pod AI Sensor

Designed and assembled in-house. Solar, mains and indoor variants, custom lens per site, private 4G backhaul.

02

Computer vision on the edge

Proprietary background subtraction, motion detection and classification, running on CPU at the edge. More than 25 years of R&D behind it.

03

LabelliO

Our own labelling and modelling platform, training new classes and deploying them to sensors over the air.

04

Pulse Analytics

The data warehouse, API, dashboards and monitoring, hosted in AWS Sydney, built and operated by us.

05

Remote support

Enterprise-grade monitoring and support across every sensor in every network we run, backed by an SLA.

06

Installation and services

Installation, calibration, accuracy audits, analytics and the Data Services data team, all in-house.

FernMark licensed
FernMark licence

Independently certified as New Zealand designed and developed

The FernMark confirms that the technology, the support and the people behind it are New Zealand-built. We comply with the Privacy Act 2020.

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