Countculture
Data Services · For enterprise retail teams

Your dedicated data team.

For retail business units and the data teams that support them. Data Services joins your visitor counts to sales and rosters in a fast, secure reporting layer, with the Countculture team handling your requests and no competing priorities.

The Countculture team at the Albany office, holding Count Pods
The problems it removes

Each part of the engagement fixes something your team lives with today

The problem today
With Data Services
The executive report is assembled by hand from reports run at different times, so figures disagree
✓
One automated monthly report from a single consistent snapshot, ready for executive distribution
A network-wide view means navigating into each business unit separately
✓
One consolidated network view, with drill-down into each unit
Comparing one product line against another is a manual exercise
✓
Filters on your own product hierarchy and transaction type, so the comparison takes a click, not a data request
Requests compete with enterprise-wide priorities in the central data team's queue
✓
Countculture acts as your team's dedicated data team, with no competing priorities
How it works

Your data stays under your control, and your insight goes anywhere

01
Securely collected

A small tool inside your network reads store counts, summarised sales and rosters from the systems you already run. It only ever reads.

02
Sent securely

Data is encrypted before it leaves your network, then sent over a secure connection to a private cloud environment dedicated to you. On a schedule, or triggered by your team.

03
Ready anywhere

Your people sign in securely from store, office or the road to fast, easy-to-use dashboards. No installs, no change windows.

Built for speed

Summarised in advance, so answers return quickly.

A till system stores one transaction at a time, as it must. The analytics layer organises the same data by measure and summarises it ahead of time. When you ask a question it reads only what's needed, so answers come back almost instantly, even across years of history and every store.

  • Explore freely. From the whole network down to a single store and hour, without waiting.
  • Compare anything. This week against last year, or one product line against another, on the fly.
  • Richer tools. Forecasts, alerts and what-if planning that would be too slow on a transactional system.
What you get

Ready-to-use dashboards from day one

Beyond the standard set. We build further dashboards and tools as your needs develop: footfall forecasting, a roster planning assistant, performance alerts, campaign and refit impact, or whatever you need next.

Our partnership

New tools, built with your team

The service runs in the cloud and already holds your data ready for analysis, so our team works closely with yours and delivers new ideas quickly. Prototypes are built on your real data, shared with a pilot group, refined with your feedback, then rolled out.

Share an idea
in a regular co-design session
See it working
on your own live data
Refine together
with pilot teams
Roll it out
to everyone who needs it
Security and privacy

Security built into the platform

Data is collected inside your network and encrypted in transit and at rest. It is hosted in a private cloud environment dedicated to you, with several layers of defence, and Countculture monitors, patches and backs it up continuously.

✓
No inbound access to your network: no VPN, no open ports
✓
Only the minimum data is shared, and you approve exactly what leaves
✓
Encrypted before it leaves, while it travels, and while it is stored
✓
Hosted in the Amazon Web Services cloud, in a private environment dedicated to you
✓
Secure sign-in with multi-factor authentication
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Full audit trail, independent security testing, and support for your Privacy Act obligations
With the central data team, not around it

A central data warehousing team supports every part of the business, and the pressure on it comes from that demand. This engagement takes one team's reporting workload off that queue, and nothing becomes a silo: everything remains your data, and the analytics layer and its outputs stay exportable to the corporate warehouse whenever the central team wants them.

Working together

Who does what

Countculture

  • Acts as your team's dedicated data team
  • Runs, secures and monitors the cloud service
  • Builds and improves dashboards, reports and tools
  • Provides support and regular service reporting

Your organisation

  • Approves what data is shared
  • Brings the operational knowledge and ideas
  • Guides priorities and signs off new tools
Engagement model

A monthly block of development hours, sized to how fast you want to move.

Start with a scoping session

Bring the people who will use the dashboards, and the report that currently takes a week to put together. We will show you how it can be produced in a day.