Pulse Analytics · Shopping centres & integrated resorts

Shopping Centres & Integrated Resorts

Visitor counting for every entrance, level and floor

Back leasing decisions, staff the floor to match demand and keep crowds safe, with reliable visitor counts for every entrance, level and floor.

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Built for

Centre managers, asset owners and integrated resort operators

You run a large, busy property with many entrances, many tenants and floors that change through the day. Leasing, operations and marketing each need reliable visitor figures, and a casino floor needs to know where the crowd is right now, not at the end of the month.

The Venetian, Macau

Benchmark every tenancy and entrance

Visitor numbers for each entrance, level and precinct, compared week on week and against the same period last year.

Manage the floor in real time

Live occupancy for zones, gaming floors and event spaces, with alerts when an area approaches capacity.

Back leasing and marketing with evidence

Visitation data for tenancy negotiations, campaign measurement and asset valuations, from a system the whole property uses.

Queen's Wharf Brisbane integrated resort (concept image)

What you get

What’s included

Entrance counts across every door, car park link and travelator, each with its own model and ground truth
Tenancy benchmarking by level, precinct and category, with consistent zone definitions across the property
Live occupancy by zone for gaming floors, food courts and event spaces, with capacity alerts to operations
Floor heat mapping and queue detection for busy areas, taxi ranks and entry points
Obstruction detection: when displays, signage or event fit-outs move into view, our engineers are alerted and intervene before counts drift
Delivery to your data warehouse by API or CDC replication in 15-minute intervals, alongside tenant sales
Remote calibration, model updates and monitoring under an enterprise SLA

How it works

How a deployment runs

Network design

We map your sites, choose Count Pods or CCTV integration per location, and fit each pod with a lens for its mounting height.

Install

Count Pods mount overhead at each entrance, on the building's own power. CCTV integration runs on a lightweight CPU server inside your network.

Validate

Our engineering team loads a custom AI model for each site, then calibrates, tunes and ground-truths it against manual counts before go-live. All of it is done remotely.

Decide

Pulse Analytics dashboards, automated reports and the REST API put the data where your team already works.

Outcomes